《商務英語會話》是高職高專商務英語項目化教材，適合用于項目化教學，內(nèi)容兼顧辦公室英語、進口和出口業(yè)務，以外貿(mào)業(yè)務員的工作流程為線索，以出口為主線，從職場面試到接受工作任務，從尋找客戶到商務談判，從合同執(zhí)行到合同后的完善，以英語會話的形式對實際工作進行指導。任務補充訓練則以進口業(yè)務為主線進行設計。每一Task包括：Introduction，任務關鍵信息說明；The Storyline，任務情景；Task Preparation，任務前的知識、技能、職業(yè)素養(yǎng)準備、任務前的熱身活動。
Project 1 Job Interview
Task 1 The Job Interview
Task 2 Job Responsibility
Project 2 Building Business Relations
Task 4 Developing Excellent Clients Communications
Task 6 Confirming Information with the Customer
Task 7 Hotel Reservations
Project 3 Client Reception
Task 8 Meeting a Client at the Airport
Task 9 Checkinginto Accommodations
Task 11 Escorting the Client to the Company
Task 12 Introducing the Client to the Company
Task 13 0rganizing a Meeting
Task 14 Visiting a Factory
Task 15 Visiting a Sample Room
Project 4 Business Negotiation
Task 16 Enquiry
Task 17 The Offer
Task 18 The Counter-Offer
Task 19 Packaging and Shipment
Task 20 Insurance and Documentation
Task 21 Payment Terms
Task 22 DeliveryTime
Task 23 Contract Agreement
Project 5 Customer Maintenance
Task 24 SociaIDining Settings
Task 25 Clients Shopping Excursions
Task 27 Seeing off Clients
Project 6 Contract Conclusion
Task 28 Terms of Shipment
Task 29 Loading Port Protocols
Task 30 L/C Establishment， Amendments & Extensions
Project 7 Post Sales
Task 31 Handling Issues of Complaints and Claims
Keys to the Exercises
References
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