本書重點論述對外溝通商務(wù)文體的撰寫原理與技巧,內(nèi)容涉及國際貿(mào)易、國際金融、合資、獨資企業(yè)及其他商務(wù)機構(gòu)進行書面溝通時經(jīng)常撰寫的各類商務(wù)書信。
Chapter 1 Structure and Layout of Business Letter
(商務(wù)書信的結(jié)構(gòu)和格式)
Chapter 2 The Fundamentals and Techniques of Business Writing
(撰寫商務(wù)書信的基本原理和技巧)
Chapter 3 Enquiries and Replies
(詢價函與復函)
Chapter 4 Sales Letters
(推銷信)
Chapter 5 Order and Confirmation Letters
(訂貨與確認信函)
Chapter 6 Modes of Payment and Collection
(付款與收款信函)
Chapter 7 Complaints and Adjustments
(索賠與理賠)
Chapter 8 Modes of Transportation and Shipping
(運輸與海運)
Chapter 9 Credit
(信用相關(guān)信函)
Chapter 10 Banking
(銀行業(yè)務(wù))
Chapter 11 Agents and Agencies
(代理商與代理機構(gòu))
Chapter 12 Public Relation Letters
(公共關(guān)系信函)
Chapter 13 Employment Related Letters
(個人求職、求學相關(guān)信函)
Chapter 14 Memos
(備忘錄)
Chapter 15 Business Report Writing
(撰寫商務(wù)報告)
References
(參考文獻)