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航旅大數(shù)據(jù)藍(lán)皮書(2017) 讀者對(duì)象:本書可為政府部門、行業(yè)企業(yè)、科研機(jī)構(gòu),以及從事航旅大數(shù)據(jù)政策制定、管理決策和咨詢研究的人員提供參考,也可作為對(duì)航旅大數(shù)據(jù)感興趣的讀者學(xué)習(xí)閱讀的參考書。
在全球信息化快速發(fā)展的今天,信息技術(shù)與經(jīng)濟(jì)深度融合而引發(fā)數(shù)據(jù)迅猛增長(zhǎng),大數(shù)據(jù)已 成為國(guó)家重要的基礎(chǔ)性戰(zhàn)略資源。國(guó)務(wù)院出臺(tái)《促進(jìn)大數(shù)據(jù)發(fā)展行動(dòng)綱要》后,大數(shù)據(jù)更是提升 到了國(guó)家戰(zhàn)略的高度。航旅大數(shù)據(jù)是大數(shù)據(jù)創(chuàng)新應(yīng)用的重要領(lǐng)域之一,與社會(huì)發(fā)展和民生息息相 關(guān)。如何在保障公眾個(gè)人信息隱私與安全的前提下,最大化地合理利用這些數(shù)據(jù),發(fā)揮其商業(yè)價(jià)值, 成為業(yè)界難題。本書采用政策研究和案例研究相結(jié)合的方法,并通過走訪航旅企業(yè),進(jìn)行充分調(diào)研, 將成果匯編成書。直面航旅數(shù)據(jù)的安全問題,以期促進(jìn)航旅大數(shù)據(jù)行業(yè)應(yīng)用,尤其是在用戶畫像、 精準(zhǔn)營(yíng)銷、保險(xiǎn)征信等具體業(yè)務(wù)領(lǐng)域,充分發(fā)揮航旅大數(shù)據(jù)的價(jià)值,促進(jìn)航旅大數(shù)據(jù)產(chǎn)業(yè)更快、 更好地發(fā)展。本書可為政府部門、行業(yè)企業(yè)、科研機(jī)構(gòu)及從事航旅大數(shù)據(jù)政策制定、管理決策和咨詢研究 的人員提供參考,也可作為對(duì)航旅大數(shù)據(jù)感興趣的讀者學(xué)習(xí)閱讀的參考書。
國(guó)家工業(yè)信息安全發(fā)展研究中心簡(jiǎn)稱國(guó)家工信安全中心,是工業(yè)和信息化部直屬事業(yè)單位,是支撐我國(guó)工業(yè)領(lǐng)域信息安全的國(guó)家級(jí)研究與推進(jìn)機(jī)構(gòu)。
上篇 安全篇
第1 章 國(guó)外大數(shù)據(jù)發(fā)展與隱私保護(hù)相關(guān)政策和法規(guī) .................................... 2
1.1 國(guó)外大數(shù)據(jù)發(fā)展與隱私保護(hù)相關(guān)政策.....................................................2
1.1.1 美國(guó) ................................................................................................3
1.1.2 英國(guó) ................................................................................................4
1.1.3 法國(guó) ................................................................................................6
1.1.4 新加坡 ............................................................................................6
1.1.5 澳大利亞 ........................................................................................7
1.1.6 總結(jié) ................................................................................................8
1.2 國(guó)外大數(shù)據(jù)安全與隱私相關(guān)法規(guī).............................................................8
1.2.1 保護(hù)公民隱私權(quán)的基本立法 ........................................................8
1.2.2 數(shù)據(jù)保護(hù)相關(guān)立法 ......................................................................10
第 2 章 我國(guó)的大數(shù)據(jù)發(fā)展環(huán)境與重要舉措 ................................................ 18
2.1 我國(guó)大數(shù)據(jù)相關(guān)政策法規(guī).......................................................................18
2.2 我國(guó)航旅大數(shù)據(jù)應(yīng)用現(xiàn)狀與產(chǎn)業(yè)發(fā)展初探...........................................22
第 3 章 航旅大數(shù)據(jù)使用過程中的安全與隱私風(fēng)險(xiǎn) ..................................... 24
3.1 大數(shù)據(jù)中的用戶隱私保護(hù).......................................................................25
3.2 如何實(shí)現(xiàn)大數(shù)據(jù)訪問控制.......................................................................27
3.3 航旅數(shù)據(jù)中個(gè)人隱私的特點(diǎn)...................................................................28
3.4 個(gè)人隱私遭侵犯的主要原因...................................................................29
航旅大數(shù)據(jù)藍(lán)皮書(2017)
第 4 章 航旅信息服務(wù)的數(shù)據(jù)安全與隱私保護(hù)實(shí)踐 ..................................... 32
4.1 航空信息的主導(dǎo)供應(yīng)商...........................................................................33
4.2 面向企業(yè)的信息服務(wù)商...........................................................................38
4.3 面向個(gè)人的信息服務(wù)商...........................................................................41
第 5 章 隱私數(shù)據(jù)脫敏的理論基礎(chǔ) .............................................................. 45
5.1 隱私敏感數(shù)據(jù)的安全風(fēng)險(xiǎn)與泄露風(fēng)險(xiǎn)...............................................45
5.1.1 隱私敏感數(shù)據(jù)種類與安全風(fēng)險(xiǎn) ..................................................46
5.1.2 隱私敏感數(shù)據(jù)泄露類型 ..............................................................47
5.1.3 隱私敏感數(shù)據(jù)泄露風(fēng)險(xiǎn)模型 ......................................................48
5.2 數(shù)據(jù)安全防護(hù)手段與數(shù)據(jù)脫敏原則.......................................................54
5.2.1 傳統(tǒng)的數(shù)據(jù)安全防護(hù)手段 ..........................................................55
5.2.2 數(shù)據(jù)脫敏的概念與原則 ..............................................................57
5.3 數(shù)據(jù)脫敏目標(biāo)確認(rèn)與策略制定...............................................................59
5.3.1 脫敏目標(biāo)確認(rèn) ..............................................................................59
5.3.2 脫敏策略制定 ..............................................................................59
5.4 數(shù)據(jù)脫敏的實(shí)現(xiàn)機(jī)制...............................................................................61
5.4.1 基于視圖的實(shí)現(xiàn)機(jī)制 ..................................................................61
5.4.2 基于代理的實(shí)現(xiàn)機(jī)制 ..................................................................62
第 6 章 數(shù)據(jù)脫敏系統(tǒng)的設(shè)計(jì)與實(shí)現(xiàn)........................................................... 64
6.1 數(shù)據(jù)脫敏系統(tǒng)的需求...............................................................................64
6.2 數(shù)據(jù)脫敏系統(tǒng)的作用...............................................................................65
6.2.1 防止生產(chǎn)數(shù)據(jù)庫中的敏感數(shù)據(jù)泄露 ..........................................65
6.2.2 提升關(guān)于測(cè)試、開發(fā)和培訓(xùn)數(shù)據(jù)的質(zhì)量 ..................................65
6.2.3 提高數(shù)據(jù)維護(hù)和數(shù)據(jù)共享的安全性 ..........................................66
6.2.4 實(shí)現(xiàn)隱私數(shù)據(jù)管理的政策合規(guī)性 ..............................................66
6.3 數(shù)據(jù)脫敏系統(tǒng)的設(shè)計(jì)目標(biāo)與方向...........................................................66
6.4 數(shù)據(jù)脫敏系統(tǒng)應(yīng)具有的特點(diǎn)...................................................................67
6.4.1 便捷易用的自動(dòng)發(fā)現(xiàn)功能 ..........................................................68
6.4.2 智能高效的數(shù)據(jù)梳理功能 ..........................................................68
航旅大數(shù)據(jù) IV
目 錄
6.4.3 高適應(yīng)性的方案配置能力 ..........................................................68
6.4.4 完善而靈活的任務(wù)管理能力 ......................................................69
6.5 數(shù)據(jù)脫敏系統(tǒng)的設(shè)計(jì)難點(diǎn).......................................................................69
6.5.1 敏感數(shù)據(jù)識(shí)別 ..............................................................................70
6.5.2 數(shù)據(jù)脫敏算法 ..............................................................................72
6.6 數(shù)據(jù)脫敏系統(tǒng)的技術(shù)架構(gòu).......................................................................75
6.7 數(shù)據(jù)脫敏系統(tǒng)的處理流程.......................................................................77
6.8 數(shù)據(jù)脫敏系統(tǒng)的主要功能.......................................................................77
6.9 基于大數(shù)據(jù)平臺(tái)的脫敏服務(wù)...................................................................79
第 7 章 數(shù)據(jù)脫敏的綜合評(píng)價(jià)...................................................................... 81
7.1 數(shù)據(jù)脫敏綜合評(píng)價(jià)指標(biāo)體系...................................................................81
7.2 不同場(chǎng)景的數(shù)據(jù)脫敏需求分析...............................................................84
7.3 主流數(shù)據(jù)脫敏方法比較...........................................................................86
7.4 應(yīng)用評(píng)價(jià)...................................................................................................88
第 8 章 有關(guān)航旅數(shù)據(jù)安全的經(jīng)驗(yàn)借鑒和對(duì)策建議 ..................................... 90
8.1 存在的主要問題與經(jīng)驗(yàn)借鑒...................................................................90
8.2 啟示與對(duì)策建議.......................................................................................91
小結(jié) ............................................................................................................. 95
下篇 應(yīng)用篇
第 9 章 大數(shù)據(jù)產(chǎn)業(yè)發(fā)展概述...................................................................... 98
9.1 大數(shù)據(jù)產(chǎn)業(yè)鏈和產(chǎn)業(yè)生態(tài)日趨穩(wěn)定.....................................................101
9.1.1 大數(shù)據(jù)產(chǎn)業(yè)鏈構(gòu)成 ....................................................................102
9.1.2 大數(shù)據(jù)生態(tài)圈分析 ....................................................................104
9.2 大數(shù)據(jù)產(chǎn)業(yè)區(qū)域集聚發(fā)展格局逐步形成.............................................107
第 10 章 大數(shù)據(jù)應(yīng)用情況分析.................................................................. 110
V 航旅大數(shù)據(jù)
航旅大數(shù)據(jù)藍(lán)皮書(2017)
10.1 大數(shù)據(jù)應(yīng)用的總體情況....................................................................... 110
10.2 重點(diǎn)領(lǐng)域應(yīng)用進(jìn)展與發(fā)展趨勢(shì)........................................................... 111
10.3 航旅行業(yè)大數(shù)據(jù)應(yīng)用情況................................................................... 113
10.3.1 我國(guó)民航業(yè)的信息化建設(shè)情況 .............................................. 113
10.3.2 民航業(yè)與大數(shù)據(jù)融合是未來大勢(shì)所趨 .................................. 115
10.3.3 “旅客畫像”數(shù)據(jù)庫將引領(lǐng)民航進(jìn)入數(shù)據(jù)時(shí)代 .................. 116
10.3.4 航旅數(shù)據(jù)在金融領(lǐng)域的廣泛應(yīng)用 .......................................... 118
第 11 章 航旅數(shù)據(jù)場(chǎng)景應(yīng)用案例 .............................................................. 119
11.1 使用“航旅分”評(píng)價(jià)體系的案例....................................................... 119
11.1.1 應(yīng)用場(chǎng)景................................................................................... 119
11.1.2 主要內(nèi)容...................................................................................120
11.1.3 技術(shù)方案...................................................................................123
11.1.4 案例分析...................................................................................124
11.1.5 亮點(diǎn)總結(jié)...................................................................................125
11.2 航班延誤險(xiǎn)精算模型案例...................................................................125
11.2.1 應(yīng)用場(chǎng)景...................................................................................125
11.2.2 主要內(nèi)容...................................................................................126
11.2.3 技術(shù)方案...................................................................................134
11.2.4 案例分析...................................................................................135
11.2.5 亮點(diǎn)總結(jié)...................................................................................136
11.3 航旅數(shù)據(jù)在航空險(xiǎn)領(lǐng)域的核保核賠案例...........................................137
11.3.1 應(yīng)用場(chǎng)景...................................................................................137
11.3.2 主要內(nèi)容...................................................................................138
11.3.3 技術(shù)方案...................................................................................139
11.3.4 案例分析...................................................................................140
11.3.5 亮點(diǎn)總結(jié)...................................................................................143
11.4 航旅大數(shù)據(jù)在保險(xiǎn)方面的案例——銷售預(yù)測(cè)...................................144
11.4.1 應(yīng)用場(chǎng)景...................................................................................144
11.4.2 項(xiàng)目?jī)?nèi)容...................................................................................144
航旅大數(shù)據(jù) VI
目 錄
11.4.3 技術(shù)方案...................................................................................147
11.4.4 案例分析...................................................................................149
11.4.5 亮點(diǎn)總結(jié)...................................................................................149
11.5 “賠你等”...........................................................................................150
11.5.1 應(yīng)用場(chǎng)景...................................................................................150
11.5.2 主要內(nèi)容...................................................................................150
11.5.3 技術(shù)方案...................................................................................153
11.5.4 案例分析...................................................................................156
11.5.5 亮點(diǎn)總結(jié)...................................................................................156
11.6 “眾眾!睉(yīng)用案例...........................................................................157
11.6.1 應(yīng)用場(chǎng)景...................................................................................157
11.6.2 項(xiàng)目?jī)?nèi)容...................................................................................157
11.6.3 技術(shù)方案...................................................................................159
11.6.4 案例分析...................................................................................161
11.6.5 亮點(diǎn)總結(jié)...................................................................................161
11.7 “航班延誤,免費(fèi)坐專車”案例.......................................................162
11.7.1 應(yīng)用場(chǎng)景...................................................................................162
11.7.2 項(xiàng)目?jī)?nèi)容...................................................................................162
11.7.3 技術(shù)方案...................................................................................165
11.7.4 案例分析...................................................................................168
11.7.5 亮點(diǎn)總結(jié)...................................................................................169
11.8 銀行信用卡航延險(xiǎn)服務(wù).......................................................................169
11.8.1 應(yīng)用場(chǎng)景...................................................................................169
11.8.2 主要內(nèi)容...................................................................................170
11.8.3 案例分析...................................................................................172
11.8.4 亮點(diǎn)總結(jié)...................................................................................173
11.9 用大數(shù)據(jù)精準(zhǔn)營(yíng)銷,打造“五星薈”服務(wù)品牌...............................174
11.9.1 應(yīng)用場(chǎng)景...................................................................................174
11.9.2 應(yīng)用基礎(chǔ)...................................................................................174
11.9.3 應(yīng)用案例...................................................................................176
VII
航旅大數(shù)據(jù)
航旅大數(shù)據(jù)藍(lán)皮書(2017)
11.9.4 “五星薈”如何應(yīng)用大數(shù)據(jù)...................................................177
11.9.5 航旅大數(shù)據(jù)的未來...................................................................178
11.10 中誠(chéng)信征信航旅數(shù)據(jù)應(yīng)用.................................................................179
11.10.1 應(yīng)用場(chǎng)景.................................................................................179
11.10.2 主要內(nèi)容.................................................................................179
11.10.3 案例分析.................................................................................181
11.10.4 亮點(diǎn)總結(jié).................................................................................182
第 12 章 航旅數(shù)據(jù)應(yīng)用標(biāo)準(zhǔn)建議 .............................................................. 183
12.1 航旅數(shù)據(jù)應(yīng)用現(xiàn)狀分析.......................................................................183
12.2 對(duì)策與建議...........................................................................................185
小結(jié) ........................................................................................................... 187
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