《旅游職業(yè)英語聽說實務(wù)3》共八個單元,由三部分組成。一部分包括1、2、3單元,語料選取圍繞導(dǎo)游員崗位工作內(nèi)容,涵蓋了境外地接和國際領(lǐng)隊工作環(huán)境;第二部分包括第4、5單元,語料選材圍繞國際旅行社相關(guān)工作崗位,比如涉外旅游娛樂購物、涉外旅游休閑、涉外旅游管理等;第三部分包括第6、7、8單元,語料選材主要圍繞涉外酒店相關(guān)工作崗位,如國際會展服務(wù)、酒店行政業(yè)務(wù)、酒店管理實務(wù)等。
Unit Ⅰ Outbound Tour Guide
Section Ⅰ Introduction: Outbound Tour Guide
Section Ⅱ Comprehensive Listening: The Qualities and Tasks of Outbound Tour Guide
Section Ⅲ English On-the-job: Commentaries on Different Occasions
Section Ⅳ Career Salon: Treatment of the Loss of Passport and Visa
Section Ⅴ Useful Words & Expressions
Unit 2 Tour Leisure and Shopping
Section Ⅰ Introduction: Tour Leisure and Shopping
Section Ⅱ Comprehensive Listening: Egypt
Section Ⅲ English On-the-job: Sales Tax and Tipping
Section Ⅳ Career Salon: Ways to Deal with Mud-rock Flow and Landslide in Other Countries
Section Ⅴ Useful Words & Expressions
Unit 3 Tour Recreation
Section Ⅰ Introduction: Tour Recreation
Section Ⅱ Comprehensive Listening: Beaches in Southern California
Section Ⅲ English On-the-job: The River Thames
Section Ⅳ Career Salon: How to Deal with Security Problems Such as Cheating and Stealing When Traveling in Other Countries.
Section Ⅴ Useful Words & Expressions
Chapter Two Travel Agency Services
Unit 4 Travel Agent Abroad
Section Ⅰ Introduction: Travel Agent Abroad
Section Ⅱ Comprehensive Listening: General View of Travel Agent Abroad
Section Ⅲ English On-the-job: Picking Up the Tourist Group
Section Ⅳ Career Salon: Prevention and Treatment of the Accident of Missing the Flight
Section Ⅴ Useful Words & Expressions
Unit 5 Tourism Management
Section Ⅰ Introduction: Travel Agency Manager
Section Ⅱ Comprehensive Listening: Tourism
Section Ⅲ English On-the-job: New York City
Section Ⅳ Career Salon: Notice on Securities in Bali Island
Section Ⅴ Useful Words & Expressions
Chapter Three Hotel Services
Unit 6 Hotel Meeting & Exhibition
Section Ⅰ Introduction: Meeting & Exhibition Organizer
Section Ⅱ Comprehensive Listening: German Exhibition Industry
Section Ⅲ English On-the-job: Exhibition Invitation
Section Ⅳ Career Salon: Treatment of Injuries and Food Poisoning in Exhibition
Section Ⅴ Useful Words & Expressions
Unit 7 Hotel Office Staff
Section Ⅰ Introduction: Hotel Office Staff
Section Ⅱ Comprehensive Listening: Hotel Business Center
Section Ⅲ English On-the-job: Convention Service
Section Ⅳ Career Salon: Precautions in Hotel Accommodation Abroad
Section Ⅴ Useful Words & Expressions
Unit 8 Hotel Management
Section Ⅰ Introduction: Hotel Manager
Section Ⅱ Comprehensive Listening: Hotel Departments
Section Ⅲ English On-the-job: Dealing with Guest Complaints
Section Ⅳ Career Salon: Emergency Treatment in Other Countries
Section Ⅴ Useful Words & Expressions
Useful Words & Expressions